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Privacy Policy

Privacy Policy for NeuroNatal Academy C.I.C.

Introduction

This Privacy Policy explains how NeuroNatal® Academy C.I.C. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or engage with our website, www.neuronatal.org (the “Site”). We are committed to safeguarding your privacy and protecting your personal information under applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services, you confirm that you have read, understood, and agreed to our Privacy Policy, Cookie Policy, and Terms and Conditions.

Personal Information We Collect

When you visit our Site or use our services, we may collect the following types of personal information:

  • Device Information: This includes your IP address, browser type, operating system, and browsing activity. We collect this information using cookies, log files, and similar technologies to improve our services.

  • Service-Related Information: When you book training or community sessions, we may collect additional details, such as your role, workplace, or specific interests.

  • Sensitive Personal Data: As part of our work supporting neurodivergent individuals and perinatal care, we may collect health-related data, such as pregnancy-related information or neurodivergence diagnoses. This data is treated with the highest level of confidentiality and requires explicit consent.

How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services.

  • Communicate with you about our services, events, and updates.

  • Analyse usage patterns to improve user experience.

  • Ensure the safety and safeguarding of vulnerable adults, children, and families who access our services.

  • Comply with legal and regulatory requirements.

We only use your personal information for the purposes it was collected unless we think another purpose is compatible with the original intent.

Safeguarding Vulnerable Adults and Children

NeuroNatal® Academy C.I.C. works with individuals from vulnerable groups, including neurodivergent adults, pregnant individuals, and families. We take our responsibility to protect these individuals seriously by:

  • Conducting safeguarding training for all team members.

  • Ensuring appropriate data-handling procedures for sensitive information.

  • Reporting concerns about potential harm or abuse to the relevant safeguarding authorities in line with legal obligations.

 

How We Protect Your Privacy

We implement robust technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Measures include:

  • Data encryption for sensitive information.

  • Restricted access to personal data on a need-to-know basis.

  • Regular staff training on data protection and safeguarding principles.

Sharing Your Information

We share personal information only when necessary, including with:

  • Analytics providers like Google Analytics to understand how users interact with our Site.

  • Safeguarding authorities if there is a concern about a child’s or vulnerable adult’s safety.

We never sell your personal information to third parties.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of inaccurate data.

  • Withdraw consent for data processing where applicable.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

To exercise your rights, please contact us at info@neuronatal.org.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our Site. Cookies allow us to remember your preferences and understand how you use our website.

Managing Cookies: You can control cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected. In some cases, data may be anonymised for statistical or research purposes.

International Data Transfers

We use services that may process data outside the UK or EEA. In such cases, we ensure that these third parties comply with data protection standards equivalent to those in the UK.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. The most current version will always be available on our website.

Contact Us

NeuroNatal® Academy C.I.C.
85 Great Portland Street, London, England, W1W 7LT
📧 Email: info@neuronatal.org
🌐 Website: www.neuronatal.org

If you have concerns about how we handle your data, you can also contact:

The Office Of The Data Protection Authority
Block A 
Lefebvre Court 
Lefebvre Street 
St Peter Port 
GY1 2JP

Telephone: +44 (0) 1481 742074

Email: info@odpa.gg

Data Protection Office Registrants Number for NeuroNatal® is: DPA9578

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